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GOAL/QPC's concisely written pocket guides enable people at all organizational levels to learn and apply tools, methods and processes that are critically needed to attain world-class organizational excellence. With over 10 million copies in circulation, our customers value our Memory Joggers as stand-alone learning resources or used in a training environment. Made popular with our trademark "What it is," "What it does," "How do you do it?" format, users can acquire basic skills in such techniques as project management, problem solving, innovation and more.
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